FAQ's

Creating paper estate documents does not guarantee that your loved-ones will find them when the time comes, nor does it guarantee that it will not be altered by the person who finds it. Each year, there are a reported : · 358,000 home fires · 1.5 million home burglaries · 4.6 million permanently lost computer data · $2.8 billion in probate expenses, from which · $1.5 billion is paid to attorneys · $28 billion in financial elder abuse And, 35% of adults in the U.S. are reported to experience devastating family conflict over misplaced or mishandled wills/trusts. With over 8 million new probate cases reported per year, the best way to protect your plan is to ensure that it can be found and that no one can alter it by storing it in a TrustSafe digital vault.

52% of Americans do not disclose to loved-ones the location of their estate planning documents leaving their family members in the dark. Most estate planners do not maintain executed estate planning documents due to the overhead and lack of monetary value in doing so. Included in the many benefits of TrustSafe's features is the ability for estate planners to create customer accounts to store clients' estate planning documents. And TrustSafe's patented name search feature allows anyone to discover whether they are a named party to an estate plan. While the estate holders' name and documents are kept private during their life, this data is easily searchable and obtainable after their life.

The individual location of estate planning documents often changes over time which can easily result in them being misplaced, including when people move. Many estate plans have been lost due to home burglaries, or destroyed due to catastrophic events such as fires & floods. Law firms dissolve, estate planners move or change firms, and they also pass away. There are even cases of disgruntled family members absconding with a family member's will/trust, as well as cases of altered pages within estate plans because a beneficiary was unhappy with the distribution provisions or who was in charge. Digitally storing estate planning documents with TrustSafe can protect against all of these scenarios and prevent the documents from ever being lost.

No. There is no subscription and TrustSafe only charges a low, one-time affordable life-time fee to store our customers' digital documents without expiration; accounts can only be cancelled by the customer during their life. With a Legacy account, documents can be deleted or added later at all times during account holders' life; with a ProTem account there is small additional future document add-on fee; and for those who are not ready to upload documents TrustSafe's free account allows customers to create a profile that identifies the location of their estate documents. All documents and estate plans remain private during customers' life, but is discoverable after a customer passes away.

TrustSafe encrypts data in transit and at rest, and uses SSL/TLS settings and HTTP headers to ensure a secure browsing experience. Passwords are never stored in plaintext. TrustSafe's database platform is compliant with ISO 27001, SOC 2 (Type II), is also GDPR, CCPA, and LGPD compliant, and maintains PCI DSS Level 1 certification.